Where do I get directions to the parking location & procedures ?
Please make sure you have directions to your car park, the car park telephone number, and details of the entry and exit procedures for the car park. Directions are included on the customer confirmations. Directions and maps serve as a guide only. We recommend you use them in conjunction with an up-to-date road atlas. Entry and Exit procedures vary at each car park. Please see information on your confirmation.

Are Airport transfers available 24 hours ?
24 hour transfers to and from the airport are included in the price, unless the airport is within walking distance or not operational 24 hours. Please make sure you have the transfer schedule for your car park and that the times of operation suit your requirements.

What about Best Price Guarantee ?
If you happen to find a lower price anywhere for an identical product. Show us the price and we will match it! If you find the same Airport hotel, airport parking or airport lounge product for less within 7 days of booking, tell us and we'll match the price or refund the difference. Our price guarantee means you will find the best deals with us - We won't be beaten on price!! We are committed to high standards of service and sourcing the best prices on airport parking, airport hotels and airport lounges. We are convinced that our prices are the lowest for the products that we offer - so convinced that we'll refund the difference if you find the same product cheaper elsewhere* If you think you have found the same product for less, we need to know, so please call us on 0871 3602020, BUT please first check that the product you are comparing is the same in all respects! *Applies to airport parking, airport hotels and airport lounges -

Is there a Minimum Stay ?
Minimum stays and charges apply at some car parks. Daily prices may vary according to the date and length of stay. If you wish to stay for fewer days, you may, but the cost of the minimum duration is payable. This is made clear during the booking process.

Should I leave the Car Keys ?
In the interests of efficient operation you must be prepared to leave your car keys with car park staff if requested to do so.

What about Special Needs Parking ?
Where disabled facilities are provided, please ensure these are suitable for your individual needs.

Should I reconfirm the Personal Parking Booking?
If you have booked this special service, (where you are met at the terminal by a driver who takes your car away to secured storage for you), you may need to reconfirm your booking direct with the parking operator prior to your date of travel, giving your booking reference. Please check your booking confirmation for details.

Should I enter the time of my arrival and return accurately?
If you are booking for a meet and great service we need your exact information about arrival and return. Otherwise we need only approximate time. For booking meet and greet pack booking you should enter the time you likely to come at the car park. You can also confirm your return time at the car park.

How can I change my car details?
If you want to change your car details, you need not require to inform us. Our featured car park often confirm your vehicle details by a check in process when you come at the car park.

Is the car parking service through this website safe?
We use the industry-standard Secure Sockets Layer (SSL) technology for the booking service. We give more importance to the security of potentially sensitive information such as your name and address as well as critically sensitive information like your credit card details.

Can I book the car parking today?
We are provided with real time availability so that you can book now and your space is guaranteed.

What happens after if I have completed the booking?
After completing the booking procedures successfully, you will get a booking confirmation in your email address & also you will have an option to print the confirmation. It will include booking reference number and car park information such as directions, guidance and arrival procedures.

When is the booking informed at the car park?
All bookings are updated to every car park 3 times a day. So if you have confirmed booking, a space will be guaranteed for you.

Do you have another question which is not answered here ?

Please click on the Contact Us Link and send us your query. Most of the queries will be answered in one working day.